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Page 16, Tuesday, Nov. 17, 1992, News FLY TO HONOLULU WITH NORONTAIR © TWICE AS FAST. In November when you fly norOntair you will accumulate double Aeroplan miles that will help you travel anywhere Air Canada and its Connectors fly around the world. norOntair* and Aeroplan, helping the north get there twice as fast. For information, contact Air Canada Reservations or your travel agent. Ge) teria nor@ntair 3 Ontario Northland *norOntair offers complimentary meals and bar service ACCESS telephone line to start sometime this spring continued from page 14 MNDM will co-ordinate the set-up of a toll-free telephone information service to refer callers directly to the person who can answer specific ques- tions. ACCESS should be in place by next spring. MNDM will also be launch- ing an Aboriginal Internship Program to provide native peo- ple with new training opportu- nities in the private sector and in public agencies. This one- year pilot project seeks to build partnerships between munici- pal, First Nation and provincial agencies, employers and native employments service agencies. With the assistance of advi- sors from the aboriginal com- munity, the program aims at placing native people in posi- tions in the private and public sectors. Native will acquire experi- ence and training in the hands- on aspects of management through these one-year intern- ships and will be in a position to take this experience back to their communities or pursue permanent job opportunities in their field of expertise. 4 "I believe these initiatives reaffirm our government's willingness to consult and cooperate to develop the north- em economy," says Martel. Employers: employees are bridge to your customers The most important element in any business, whether it is a huge, multi-national corpora- tion or a small enterprise with a strictly-local focus, is the relationship between cus- tomers and front-line employ- ees. As well as being an orga- nization's representative to its customers, employees also are customers' agents inside the company. It is employees' efforts which determine whether or not the customer is satisfied. In fact, this bridging role is so important that a company will succeed or fail based on the quality of the people doing business--face-to-face--with the customer. So, attracting the best quality employee, then keeping that person, is vital to an organization's competitive- ness. But, to accomplish this, a company has to make a seri- ous commitment to employee satisfaction. Employee satis- faction must be second only to customer satisfaction in terms of company priorities, and employee satisfaction will, to a large degree, be influenced by the extent to which cus- tomers are satisfied. The Schreiber Parks and Recreation Department will be hosting a "Crafts N' Stuff" Sale Sunday, November 22, 1992. Community Hall in the Recreation Complex at 12:30 p.m. Vi 1f you are interested in a registration form for a table, or have any questions, plese call the Recreation Office at 824-2317. AUTO«REAL' ESTAT eAUTOMOBILES@SIT" eAUCTIONS®CO && STOLENeANNOHNG IFOR RENTeCLAANS AUTOSsREAL ESTAS@ eAUTOMOBILESeSITUA™>S eAUCTIONSeCO OPS FOR a STOLENeANNOUNCEMENT Sc pet. se FOR RENTeCLASSIC CARSeANTIQUESeCO wr SePERSONALT. THE CLASSIFIEDS: = A world of opportunity in a nutshell! a Tenders to be received to November 27, 1992 by The McCausland Hospital for the supply of fuel oil for the period January 1, 1993 to December 31, 1993. The lowest or any tender not uy 0 necessarily accepted. Please submit to: Chief Executive Officer The McCausland Hospital 2, Cartier Drive Terrace Bay, Ontario PoT 2Wo