Waterloo Public Library Digital Collections

Waterloo Chronicle (Waterloo, On1868), 13 Aug 2014, p. 14

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u . WM Htl on ”momma - Wednesday. August 13. 2014 Wh . all 0 are you gomg t0 C g My IT Guy celebrates decade in business with new acquisition Bylaw-um: , amnidcsmfl' “A . ‘1 : ~ . . ”.12“; 4--‘»_-f its. .. _, x .. .,« . t all started 10 years ago when ‘ ' " .7 \ ? . IAdam Smith was working for a A" " .. bunch offly-byâ€"nvu lnhmation " ; . 3 of the lack of professionalism and - customer service available in the j . ' -_ The KC] grad had finished co- .‘5 _ -. “' ' ' op placements with companies in *3 ~93,» -' > high school and upon graduation, L m "" - but never could find one that *3 ' ’ " delivered on their promises â€"â€" never mind their performance. 'l worked for one for a year-and ; -a~half. and then one day I went in y the front door was locked, the , ‘ lights were off and l thought this . wasalittleweird.’said8mith.'$ol . went around to the service entrance and my boss was hand- ing computers to people. taking their cash and giving it to me say- ing this is your last paycheque. “After that I worked for another computer shop and had a similar experience, and it was time to move on. i learned what I didn’t want to do.‘ it was a shame because he loved what he was doing learning MWGONWWMMWWMIM.. abomiqoewebmdemallhoflhgptoviduhxhdtemrtoexpmdflwmot by experience and mastering the services he provides for clients. The local IT company has made a name for itsett helping local clients and (debates a decade in business this September intricacies of computer service. He '0' W ”‘0'“ could definitely see a niche for n‘t officially celebrate it's l0th those first responders. When com- ' l'hey just need to have that skill a phone line waiting foranswers. _ helping small businesses deal With anniversary until September, it putter networks crash and burn. set when they need it not when “The big guys are slow and not their computer problems. recently celebrated its success by the lmemet is down and a website they don't. so we're helping people easy to work with. so I figured why But the years of trouble shoot acquiring Virtual Planet Inc., a isn't working, his clients call him to With new servers, networking. set not do it myself and give them just ing solutions for clients and prob boutique web and email hosting solve those emergencies. ting up printers and getting toners one person to call.“ said Smith. lem solving ways to get them up provider based in Kitchener. at the "We get the call that they‘re and providing the website hosting ”They sometimes know a little bit and mum gave him the tools he end of July. down, they need a hand and we’re and email hosting about computers, or know some needed tout-rt his own businm in It. along with the acquisition of there for them,” said Smith. ‘That's something we've always body else who does but makes ll 2004 called My lT Guy. He has Schiller Networkshstyear. allowed Most small businesses can‘t done. but this latest acqursrtion worse. and they've just wasted five since been twice nominated for him to expand ht roster of clients afford to employ their own inforr helps us broaden those services.‘ hours on something that takes us Youth Entrepreneur of the Year to include doctors. accountants mation technology people. so My Between contract services and H minutes to fix.‘ Award by the Greater Kitchener and even the small Ontario town of IT Guy has become their de factn (in-call demand for help. those That‘s why My lT (.uy comm Waterloo Chamber of (Lommen c Sundridge up in the Miiskokas‘ lle lT department enquiries are tackled by a team of ues to grow. That plus an easy to for building a roster of more than takes care of the computer net “If you're mnning a small bust five headed byhmith remember name that Smith iokes 200 clients across Waterioo Region work for the fire department and ness you can't afford an IT guy on He said they take the worry isn't easy to forget. and Wellington County. other municipal depanments. staff because you don't need [1 on away for customers and don‘t leave For more about the serw i- Visit And although My lT Guy does He likens his own job to one of a day to day basis.” said Smith them dangling on the other end of myitguyca or call 519-496 MM 9-» waitmtm‘m“ 7- 0 mi fr‘c '{T cm W W . ~ - i 1 . ~ 3 , . . ~ 1v . murmur}; / I . i 2. :: in «A a; M = In .. 9..er [I‘M/J [I/Hlll/H'l New/.1vuhvuraumr? 7; ~ “in; Mm; .‘SSr‘f LUNA/m; for .1 mm! ltleilll/J/lf" 4 " 1/ 7"». WW 7 ”7:”Vfif J] _ ‘35:”: 2; ::~:: . - - 1 FT- ”’3 a"; ’. cult/on the button in the own» nob? minor 3

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