Waterloo Public Library Digital Collections

Waterloo Chronicle (Waterloo, On1868), 13 Jun 2012, p. 16

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ra-warumootaoma-mmis. zoiz â€" ; . g l r , o o o a Mambella s ndes the highs and lows operating m the heart oleM country Br BoaVaanuc " "I ‘~"’t ‘ £71101“ch _ a - «7:3 t’s located in the heart of RIM country 5”? . I serving the espressos. deli sandwiches K ' l , ' and Italian comfort food that helped fill ’ ' ‘ the stomachs of the people that powered . k A ,, 2 the innovation and sales at the local high- ‘- =. l ‘ ( fight? ‘ tech giant since Mambella’s opened its i- s. \ ’* “ ' 6 ‘ ”41>“; doors in 2007. \ ’ ' 2351 And owner Tina Briabin and her staff \\, w ‘ ’ 1 f . } a " is have stood steadfast behind their smart- 1 ' , 1921” fig. phone neighbours. putting messages of §3% encouragement and support on an outside m 1 p 4 i , 1 , a ‘ display board including one that went viral : gaff" on the lntemet wishing their valued cus- ‘ 2 , a ‘ tomers a "Rimarkable' year. 6 l l l v‘ i am as Canada's biggest high-tech com- . . r pany continues to face challenges as it tran- - _ ‘ sitions under new CEO Thorsten Heins. so 8 E) p todothelocalbusinesses that sprouted up ‘~ - JQEl‘fi ' around RIM to support the company's 7.500 , ”" local workers ,. That includes Mom and Pop businesses like Mambella's. Brisbin said she saw a 1 niche she was looking to fill when she first 5355“ leased the space at 160 Columbia St. W. five $23 ' yearsago. ‘ A i ”av"- , r “I thought it would be really good to i» g x ' j " ‘ open a lunch counter here.” said Brisbin. at. ’ ' ‘r . If 1‘ who used her Italian maiden name to give xi ‘_ ‘ -44? a . 1 i the place the right flavour. -1 just wanted to _ v £2; ‘i 3 make sandwiches and do them well. A ' 7 4 v r, f l.“ ‘ "I did my research. and talked to people ' <2 " “in, 1 at RIM. and was trying to fill a need. On my ' ., ’â€" , first day I did about $l00 in sales. on the ‘ Kg;‘:jzrgfm‘;im '"‘°" “P “d “m" “a" wxmm niacin hasbeenaloyalsupponerofihermstomerbase. mark upofa rotor minim but isalsolooklng to ‘ RlM's success was her success as she expand her clientele lathe high-tech giant sort: through its internal changes ' saw-mum } Fumedwinieqnm“8 lgnchesmand Wiring; 'lt was good food and good service.‘ said "We put on 500 square feet last lanuary Brisbin' said she started to notice“ a subtle m . I'OVI in I] nners or ‘ waiters puging in lgng hours Brisbin. and we did that for the sole reason of our change in her own business with the first And mm was booming as the work- She eventually expanded to meet the increasing catering business. especially roundoleM layoflalastyear. _ ers would BlackBerry Messenger her with demand. and increased the size of her with RIM.” said Brisbin. "(Originallyi we “We felt a little blip. butnothing l was 1 her orders to pick up for lunch or after kitchenand stafl'tokeepupwiththecater- hadronrrndowncaneringtohaveroombr toocorwernedabouc'ahesard. ; work ingbudness. tiresarrdwichea' Won” 17 ‘ I Get LASIK, a one-time investment in your wsior: [1S/K MD 3 l i a; it <~ : , i . ‘ ll ‘ .: , a ~ ‘c i L. 1 b,” u‘ v3. Q”; 15: _ . A g . »~ FREE Consultation ll . LN- ‘ " MU v ‘ ._ .. .. . _ , 1 ' - i sâ€"877â€"965â€"9888 5? . , 4 , 1 a ’ I l MW» rw’l cam it ‘ ‘ . _ Mg . All-loser msm Available I? i I m ~ ' - *' wraimirw “«.‘JATEDEUC) ll - Find out how much you can save 1 on vision care by having LASlK nowl l -- ‘ , Visit loailtrndeomleoieulotor if ‘ . r. ‘ r ‘ l ‘ I W, e, s,,,,__ ,,,;,7f ,, ,, , ,, ___________.____*,,,,A__J

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