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WATERIDO amusing-meaty. mun 24. mi. - 1 Region will be just one call awa Milflfi Bit RYAN Purim dents will be able to call one easy- agement software is also pan of the very prelim” inary’ ideas of hosts for __ ’ WWChmnicle to-remember number to reach a ro'ect. with the cal of gettin the semce‘ . “EMMYMPAM W . P l . 8 8 . . . trained operator who will be able one program to replace the current There is also potential. it was ight now. picking up the to put the caller in touch with the patchwork of 42 pieces of software noted. for the region all centre to ‘9... _. hone and callin the ' t rson. used for customer relations pur- combine with individual munici- P . g . p8 . . . . . i. Region of Waterloo wtth a Many councrllors said that they pose: palitim in the future to aeate a 311 , ‘ \ specific inquiry can be a feared callers would have to navi- A physical oflioe will need to be hotline covering the entire rep'ori. \'\" headaches‘inducing experience. gate a series of clearonic menus to found to handle the call centre's The project is expected to cost _ _ _ \ It's been shown in feedback sur- make their call. and that they were operations. A renovated court- $4.65 million. assuming ‘worst- SpeCIaIIZIng In All veys. and even regional stafi are relieved to learn that a live opera- house and the new Kitchener oper- case scenario” prices for software frustrated at the level of misdirect- tor would pick up the line almost ations building were floated as two and other items. EUROPEAN AUTOMOBILES ed and abandoned calls immediately â€" after only a prompt â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€" But that could be changing. as to enter an extension if the desired M W regional councillors voted Tuesday extension is known. by in favour of implementing a serv- “If we can get to actual people m_kw.g|c.°°m M M W Mini ice calloentre. up front, that would be terrific." . . . . ' . “I think this is the single best said Cambridge Mayor Doug Craig. " Rate of the Week‘ WNW. MlBublSht. Nissan filigewxfefiiflidsiri‘ici‘f'iiimfif im'fiiifiéliifirfih‘fiiiflfifli mum“ ""“""'"‘ “mm" W ”‘5 “mm lim Wideman. “Our citizens will be cent of calls to the region. although COMPARE Original ”NF-in“ . better served. Our citizens will be councillors and some other KW-GIC mmmmm WWW 03'th happier with in; region and the Employees Brighmtaindirect phor}: vs. 15mm m We... .. new mom was" -mmmm Once the system is rolled out, has eight “mini call centres" which Reta“ k Rates ‘75 519-578-2052 which is expected begin in January answer approximately half of all 'sutiiecttnchame mmmmmnmmm 2013 and be fully complete by calls to the region. spring 2014. Waterloo Region resi- New customer relations man- 279 Weber St- N'! watefloo . 519-747-8123 ADVERTISERSWIItonyoufl Iii-in . I 31-yard hum C No neighbourhood l tower for we I» . , . . E-“- _..s~ ow;- ‘_ . ‘ l WIND Moblle - ‘ -~ ‘ ._..s.ss., , : it a. ' ' * es: / ' _ e ‘ \ s . ‘ We.\ A ._ ‘ ’ ’1...“ .- “3'" _()ontinued from pagel / "Q; _ ' ‘ ‘2: ‘ -._’__ i‘ ‘4' K _ i‘T;- p ;.Q’ ' been around long enough to make any conclusions." "x i . k ' ' g . ’ ‘ < Abel and there is already a Rogers tower located in .’ Q ' . .' g the laurelwood neighbourhood. and a second tower -\, ’“ s ' I V -' ‘ _ . would only intensify any secondary effects. " . _ . 3 :1 - .. i ’ Hit-re are three schools along with daycares and \' ' ‘ W__‘ ,9 Q ‘v I st-iiiors' homes in the area. Abel said. ~\_ - r~_ .3 ; r; A . I i / Health Canada‘s Safety (lode 6 sets out the limits at. V and parameters around radiolrequency electromags ‘ ~ . not it energy. The level in the guideline is wt below the lowest level of RI exposure that can be identified to produce . potentially harmful «fleas in living things. ‘ ’ M U ' U ‘ ' ; r 7R ' . .. , q " 7 .. _ ‘ . b . ll provides l’t‘t‘tnlllllt'lldt‘tl best practices for ensur~ “WW A" " l We ”m"? l“ “s ‘ M “r" ""9" n W“ p”""“"ml (‘ "V " "r" ’S " "‘ mm” ‘3'" "U ‘ mg compliance with the maximum exposure levels :1 mmthw'lw‘isjis'dm, h M» Am“. 5‘ 'iw l ' .0»? W l. llul‘,‘ F.>“". mgvrwr“ w ’l . one»: ‘s w w and has been adopted by industry Canada. which ‘~ st is rags we; mast on , " i .e ’l‘i‘ ‘ . 'tnt m' assesses compliance to lllt' standard for broadcasting and tt-lt-uinununimtions down-x. ‘ I . . ‘ Abel would llltt‘ to we governments regulate that no f ‘. 2011 lNFlNlTl C225 SEDAN I 2011 lNHNlTl (:35 5E DAN cell towers be located Within 100 metres to 500 metres " _ Q ' if. Lease from: Lease“: “from: “an; of schools or residential areas. : S t 0/0 S a % She would also like to we inunii lpitllll('\ have (on "s 3 ‘ 439 1 9 n 378 /"‘°“"'"i"' 1 9 n trol over where towers are l()('illl‘(l W' ’ tax . was I“ 57527 down ° '9' ‘3 "booths ‘ " [his power should be given to the mlinlupiil gov ’ ‘ ‘ t‘lllnlt‘lll\ who knom llll'll ( tiles and lllt'll constituents ' 1‘ l but and mu lllltll’llfllillt' {it‘ll iowvrxl Into their plan- ’ I Hing." 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