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â€"â€".â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"Y, ,, WM LHLUU (.MRONICLE - Wednesday, April H, 1010 ' 23 7 7 «aw M4,, , ~77 ,, 7 Willlillititlllltnltlli --W/wâ€"â€"-g‘ Building memories ‘ Waterloo company looks to preserve knowledge for businesses l‘ Bi Glut. MM DONALD person moves on. l , , W £391“: “11],? _4 ,,,A "A lot of times a business wants to move l someone up, but they can't because that‘s } iiiety per cent of what a person , . the only person that has the expertise to do N needs to know to do a job isn't writ- " a certain Job," (lmeindl said. “'l hey get l ten down. It's a statisit that Rob -...A rigs; stuck" limeindl heard bandied around ii number of ‘ 2:; '7' L;- ‘ By extraopolating arid t‘otisolidating the Q llllit‘s over his years iii business. '~ 2 information that it takes to do a job. it frees } '\nd when he thought about it, he realâ€" ' ,. ‘_. L a). tip a person for a promotion orotheroppor- i ized the iinplit‘atioiis of that stat it a person ”7’ In, . :- itinitles, l leases .iii nrgaiiimtioti, their expertise goes ‘ v: L, L ‘ ;__ -- ‘ -:5' L 1" 'lhe hardest part of the job is filling in the ‘ With them 6 i i: ,1; 3" gaps after ati interview. that's where trineindl‘s new venture, I; .. L " "Asking people to describe their job is Business Memory comes in '7 ' " L L’r , .' .1? asking them to describe the world they live the STrt‘eatrold Waterloo resident ‘ k V; L; y" ; . in, There are certain assumptions everyone ltllllll‘llL‘d the company three months ago, , E ’, ' 5, ~ has," Unwind! said. though he has been working at it informally -f i" _ ,. ‘ ' “It's like asking a fish to describe water. tor years. it _ a? How would they describe it? It's all they l'he goal oi the t‘ompany is to “document I” _ , ‘ know." trllH'dl business information for compar * ., 3 Y l'hat's why (inteindl undertakes a gap nit-s," (ltllt'lndl said " grit-7:? 3 0 ’ analysis after every intersiew, [hat information. however. isn‘t tony W: *‘ ' “l look at it and see ifl can get from point tinned in a hinder or old records. lt's stuck in i 713‘ L A to point B logically," he said. lf he can‘t, he someones head, V" goes back to the source and tries to fill in the lt's (lint-indl's Job to get the information ' ' missing info not . ‘ Finally. he presents a report to the com- ‘Most of what you need to know to do a .‘ pany. ensuring that critical knowledge is not nib is UHnann sense” he said “That's the lost. biggest part, But there‘s a certain amount Business Memory is in its infancy and that‘s (‘Tllll'illi » - I (imeindl is actively looking for clients “It‘s my iob to Winnow through and find . 7 - ’ “ He was trained as a technical writer and that the or 10 per cent of gold ~ the stuff ‘ worked iti that field for years. (iltlt‘ltttll also that isn‘t innimon sense, the kind of stuff E \sorked training employees But most of that Is dl)slllLll('l\ essential" »» t.1,*;.,.;,'3.§° what he was doing was the genesis of Host Managers or business owners toniat‘t L ‘2': ‘w 5'! " ! tiess Memory ,, \. g. i, , ,. . , Business Memon to hnd the ntiggetsthat 444‘; ‘1‘ 3m" i t "I‘d go in to do a training session and a make their tnmpam work 3,5? «fir ‘ If ' ; f itiiintiger would sort of sheepishh hand over lilllt’llltll tilt‘I‘ls {\ith ltllllliiHPlill‘lll to if! if” ' in. ; a tew tatty file folders or binders and sax tier ipher Mitt [l\ u hat lit-s looking for lhen “ “igsv‘ 1" » W ”In" ‘l'his is what we have,‘ he [lilt'H ll'u‘s the employee or employees {5‘ _ I, f "v '3 ' L " "'lhen l‘d have to figure out \\h.it the lob that haw the mini inaiion the hiisitiess in?" {5%,}: 115‘ ' 4 “as before i did the training," twins "" Wis-5,: ’453'131 _ . ° (.meiiidl decided to iottnali/e and betting the information out isn‘t always 3 ‘fi’4 ‘, - ' 4’}? expand that protess Into Its own business, tin t'ilH\ task 1-112;ng L‘. _ LL»; . , Sb} So far, he's the only person working at ‘llstitilli. the people I need to talk to are L”, ‘ - L if?“ . _ Business Mentor), though he has .i mile the busiest people iii the entire tompatiyf' grass; . ’3 "“ ‘ range of (‘iititat‘ts he tan tll’d“ upon he said "lt ran he a struggle to fit into their ,, has” 1“? Y&E£:‘- ' “ depending on the industn he‘s nork'ing st llt‘(llllt‘ " ;-_;' 13‘1“" With (inn-mills \isits lust for a ioiiple ofhours. A 2:: '_§!,9._, “l wanted to take what is (tilled the web ). i i y . , ‘ , . y , i v . . 7 ' I , - ‘ ' g , f); 13:: 1:31:11“ ”I“ n K m d ha“ d mm range Bob Gmeindl is founder of Business Memory, a (ompany that aims to preserve information BILLIZZEELLEL all]: lib? distill:Culling-l; L _ L ’ Vital to busmesse’ ‘1'“: antenna ”on . .. . . , Noinetitiies tlies ll say thank god you re when yoti need them, (.meindl said hen-f ” liliil‘lntll said “Other times they'll the company can tome in and replace them "'lhey inst need a backup " For more information about Business say what the hell are you doing, trying to with some t‘heap newbie, The company is (lmeindl maintains that Business Memo Memory or to contort (imeindl, \‘lKll the take lll\ inh?' actually saying that ithe employee with the ry isn't there to take )ohs, rather ensure that t'oiiipany’s website at: “won- not looking to take kiiimledge so knowledge) isiniportant to what they do. the Job 12in still he done if a (t‘l'lilln WW7hllNlluNhlilt‘HHWV('3 ‘ l ourooon VENDORS ARE BACK 4« i t = QQ was ; L ‘4! 4* W!" 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