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Waterloo Chronicle (Waterloo, On1868), 6 Apr 2005, p. 50

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The makings of a good manager / %., Dealing with these indiâ€" viduals is challenging. The challenge is all the more compounded when that person is your manager |‘ve had the chance to work for and meet a number of manâ€" agers throughout my career. some were excellent leaders and others caused their share of gnef for the people that worked under and around them. m guessing that in every Ipruressmn and every tvpe of work. you are going to find peopie that are ‘difficult" to work with And more than once I‘ve been encouraged and tempted to walk down the road towards a manageâ€" ment role. Personally. I‘m not sure how some manâ€" agers cope. I know [ don‘t have the metal for leading people through the tight deadlines. tight budgets and otherwise tough times the software industry is known for. I have enough trouble figuring out how to manage my own daily tasks. let alone a team of a dozen other peoâ€" in the past. my listening ear has heard more than enough horror stories of people being mismanaged that I‘m beginning to think theres got to be some Continued from page 19 it is visible from a deck or large window will not only When installing a backâ€" _ provide a view, but provide a vard pond. consider its locaâ€" _ measure of safety should uon for aesthetic and safety _ children wander over. purposes. Locating it where There will also be less Choosing a backyard pond RBAN CORNER 2 king street north waterioo 883 8776 money to be made helping resoive personality conflicts in the highâ€"tech sector. Not being sure how to help out, I fall back on my conditioning and turn to the internet for some answers. l‘l share some of my findâ€" ings here in hopes that they might benefit someone else. managers and employees In a 1992 essay. Microsoft‘s Bill Gates wrote on what makes a good manâ€" ager. Some of his insights may surprise you. but I‘d have to agree with most. For instance, his second point is to "hire carefully and be willing to fire". That last part might seem harsh. but all too often I have heard of less than outstanding employees slowing teams down. lowerâ€" ing the bar and causing genâ€" eral frustrations in a team. 1 can‘t recall who said it, but I‘ve heard such practices referred to as "trunming the dead wood." Another point that Mr Gates makes might seem obmous, but I doubt that it‘s a requirement for people that become managers. He writes, ~To be a good manâ€" ager, you have to like people and be good at communiâ€" catng." I‘d equate this with being empathetic. He also recomâ€" mends that managers build team morale, encourage the development of their peoâ€" ple‘s skills, and that they take on projects themseives to prove that they are capaâ€" ble and to be a role model for how to meet challenges. There‘s no shortage of other recommendations on the Internet for how a manâ€" ager should measure up. LeapJob. a Canadian "recruitment process outâ€" spurcing" firm recommends that managers set clear objectives. find each perâ€" son‘s unique talents and recâ€" ognize each employee‘s efforts regularly. My Web search also turned out a surâ€" prising number of Web sites that are set up to help deal maintenance if your pond is away from trees where leaves and sticks will fall into the water, Dyck added. "Do something that suits vour environment." she said. with difficult managers or bosses. While some turned uut to be nothing more than lists of other Web site con tent. they did led to some interesting pages. To menâ€" tion a few, 1 found Badâ€" bassology.com and My foxiâ€" cBoss.com as a couple startâ€" ing points. The Badbossology site pointed me to an article named ~"Ten signs of an incompetent leader" at hitp://badbossology.com /i6 144â€"c171 which is a good read for employees and managers alike. A couple points made by the author here rang true when 1 read them, but I‘m not sure that they are well accepted by managers in general. The first was to say that bad bosses encourage Deftmer Tire & Auto Centre eitmer Tire & Auto Centre is a facilty with the emphasis on "service". Our family owned business has been serving the Kitchenerâ€"Waterâ€" oo area since 1931. We offer a full range of services for all makes and models. Our highly skilled and always up to date technicians are well equipped to handle any automotive need. * Tire Sales & Service Io -A"'(M' o + kos & 15 Our experienced counter staff along with our broad range of premium tire manufacturers have the ability to propâ€" erly outfit any vehicle. 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