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L171 WINE HIST! l? “Wmflffiflflfielfm‘flflfi?(flffsfiffflfifl‘ifitifaflxdeadlme "You want to be able to produce accurate bills. and I think it remains to be seen whether or not everybody is Continued from page 3 going to be able to do that." the customers have been on who signed contracts with he said. "l certainly think a full billing period on the licensed supplier will see there are going to be some new system," said Janzen. one line on the bill identify- Issues. and not just with "The retailer rate won't ing their supplier, and Waterloo North Hydro. appear until the customer telling them what the fixed . "l think that some of the can get a full two-month commodity charge is they information systems are billing under open market agreed to in the contract going to have some prob- conditions" they signed. Those who lems that are going to have If billing problems haverft changed suppliers P be resolvetL When you weren't enough, there have won't see that line. fire up anything new, you been reports of retailers Confused? So are a lot of the other utilities who have said they are ready for the changeover but haven't suf- ficiently tested their system, as had Waterloo North Hydro, said lanzen. "We wont issue any mar- ken open bills until after all "l think that some of the information systems are going to have some prob- lems that are going to have to be resolved. When you fire up anything new, you can certainly expect that there will be some bugs to be ironed out." The difference with Waterloo North Hydro is that the local utility wants to get rid of that infestation before it becomes a billing nightmare. plural-mm 1mm nuns Chou Your: low! Come see our unique selection ot . Pond Lilies . Marginals . Oxygenators lanzen said there are no representatives currently soliciting for Waterloo North Hydro, and that there is no urgency for anyone to sign a supply contract before May "It's about land use and quality of life." he said. "The train would be used as a facil- itating device." BLit Thompson encour- aged. now is the time to sup- port the initiative. "It's a complex undertak- ing but there is a lot ofpoten- tial here," he said. "The time is now. It's one of those things If billing problems weren't enough, there have been reports of retailers going around claiming to represent Waterloo North Hydro, and that people have to sign up now to continue hydro service. "We're very excited, and we believe we're ready." he But Gerry Thompson, the region's chief administrative officer, said the project should not be mistaken as a transponation issue. Council cautious about light-rail project Continued from page 1 that, byrthe time everyone Once the first phase is complete. Vincent said the region will then focus on extending the route to Fairview Park Mall in Kitch- ener, and then eventually on to Cambridge. The fifth and final phase. he said, could then involve building backwards from St. Jacobs into Elmira. Bombardier . . . . . . . . Royal Bank (Homily Pot. . . Trans Canada Pipelines *Gtes expressed as the low" of yirld lo maturity or yield to a" effective 04/29/02. Market risk is a consideration on irwertmertts Inld prior to maturity. lyear.......,.......... '2years................. 3years................. 4years................. 5years................. 'Effertive 04/29/02. Suth-rt to availability. GIC Annual Rates Featured Bond Rates Member CIPF Call or stop by today! Dale Hubet “bumnum Pure Mt Westmount Rd N Waterloo. ON, NIL 2R3 ISIQ) 333 0988 www.edwardjonerrxom Edwa rdjonesk irrv In; Index ulna! Inn-non agrees it's a good idea, ft will be too late" The first of what the region promises to be a series of information sessions on the Smart Growth strategy and light-rail transit service has been scheduled for May 16, from 2-4 and 7-9 p.m.. in room 310 of the region's Community Services build- ing, 99 Regina St. S."We are not going to reinvent the wheel here," assured Kotseff. "We are going gather a lot of input from citizens, use it as a starting point. and build on it." "it's extremely confusing. particularly for consumers in the past who were used to paying one bundled rate for all the components of elec- tricity delivery," he said. "Now consumers have a choice to make. and that in itself is quite confusing." "There has to be a place built in for this municipality and its wards to be involved aswell." lanzen admitted that the process of opening up the market has been confusing for people getting used to the new deregulated system. But council refused to makeanypromises. "Bettéf is not always big- gar." Mayor Lynne Woolsten» croft told the group. "For a proiecl u this mag- nitude, you must allow the citizens to be involved. l. The energy will continue to flow after market operr ing. "That's simply false." said Janzen. "There's no deadline to sign __ people who wish to sign a contract can do that at any time." Minimum $5.000 5.68% 5.61% 6.78% 3.20%* 4.20%* 4.75%* 5.05%* 5.30%* YTM' YTM* YTM*