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P397178; [loathe Chronic... W, tlo-tttter Mr, 1975 PREBAST WHERE! MP8 SAVE MESS, Mt ' TIME 588 Vida-h R tr, Km (macaw-u: m) 745-61311 mm:- 578-7154 IAmredMoesrahmmrmra. Add ton-om, “low anthem ofrourhomo Reinforced conctete Unit Steps can be installed quickly-without piles of sand and cement on paths and lawns. The one-piece construction avoids "frost heave" damage. Built-in safety treads protect your family. 108 sizes in stock. PHONE 03 COME m TODAY. WE CAN ASST MOU. HAVE YOU DELAYED PURCHASING A MEMORIAL SUPERIOR MEMORIAIB Rummelhart Auction Sales Co. 744-9679 578-0060 B-K SERVICE CENTRE KEN GARVEY Licensed Auctioneer Patio Slabsus‘x 18"ISIJIH also 24" x M" - 24" N 30" UNIT STEP OF KITCHENEB 1 255 Victoria N. 742-5531 Open WS.. Sat. 8-12 Centre has information from A to Z Whether you're looking for a pottery course, a pri- vate day care service for your children or welfare funds in an emergency. the information centre of the KW Social Flaming Coun- eil knows Just whom you should contact. A detailed information bank at the centre contains more than 400 files listing Luihtr, . .frur, Regional news and rrllrrrr See your 2002 to-dav at 578-0410 “In that ease, I would ask the client questions about the situation and check back with the agency. Some- times you have to advocate your ciient's position with an agency or tell him his ex- pectations are higher than the agency can provide," said Mr. Baker. Not all callers require simple information. Some- times they complain about ill treatment by a government agency or social service. He estimates that 15 per- cent of the people who seek information are walk-ins who drop into the office in- the names, phone number: and services of hundreds of community groups in the K-W area. In the four years it has been in operation, the centre has received mounds of questions about recreational facilities, government ser- vices, social agencies and entertainment facilities. "You name it. We've had it," said. Ken Baker, the co- ordinator of the centre that operates out of the social planning council office at 18 Queen Street North, Kit- chener. An average of 25 to 30 calls a day are received by volunteers and staff at the centre. The highest total for a month was more than 500 calls. "Some of the requests are simple. Others take hours to answer. The majority of calls are from people who are looking for simple informa- tion they can't find in the phone book," said Mr. Baker. Staff members who answer the phone often have to help callers sort out what their needs are before recom- mending a social agency. "Re also field calls out- side our area. Approximate- ly 11 percent of our callers are from outside of K-W Barbara Scodras. a library tachnician. shacks the files of the information contra for data requested by a cliant. stead of telephoning. ,7 telaghgne ansesriPg., . in_tht Kpr area is almost In addition to 'staff mem- bers, Mr. Baker has a group of volunteers who assist in Some clients who telephone the information centre re- quire legal advice. In that case, Mr. Baker refers them to the legal information centre which operates out of the social planning council office every Tuesday night frmn7:30to9:30pan. (Waterloo) Ltd. 339 Erb St. West "if it weren't tor" the vol- unteers, we'd have trouble existing,"hesaid. - Some of these volunteers are obtained through the volunteer bureau he coordi- nates for the social planning council. “The principal focus of the volunteer bureau has been to identify volunteer opportunities in the K-W area and to recruit and place volunteers with agencies." He tries to match the needs of the agencies with the needs of the prospective volunteer by questioning the volunteer about his abilities, interests and motivations. The number of opportuni- ties available for volunteers STEBED PKG. :3 26" COLOR CONSOLE 215. USED In GUARANTEED EVEN LESS 1 WITH TRADE 20" 26" 26" "018"“; HELD BACK - NEW - DEMOS - ONE OF A KIND y, Elm nouns 0F “All! HEW FURNITURE: 188. N0 S DOWN - Ill0 PAYMENTS TILL FEB. COlOR PORT. 375. coma 515. count os. KITCHEN - [WING ROOM - BEDROOM Pills B & W PORT. T.V. AND STEREO , AM-FM Receiver 2 Speakers BSR Auto Chem tt-Trttck Tape Deck 1 N Stand 3. Heedphone: I unlimited. _ "Last year we recruited about 200 new volunteers. In a summer survey we deter- mined that more than 3,000 volunteers are active in 40 organizations in the K-W Opportunities for voltm- teers include activities like the meals on wheels pro- gram, recreation programs for the disabled, visiting li- brary services for nursing homes, free ride service for seniors who have medi- cal appointments and many others. “If it weren't for volun- teers, a lot of agencies and programs couldn't survive," kaid Mr. Baker. . VIEW "I BOXES . WI"! SIAID . . EVEN LESS WI"! TRADE 010095 SOHO STATE Dolor " 511.