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McDonald's employees deemed Olympic calibre 5 · OAKVILLE BEAVER Thursday, August 27, 2009 For Kelley Continued from page 1 paid trip to Vancouver where they will get to serve the world's best athletes as they work at one of the three on-site McDonald's restaurants, which are in the Athletes Villages (in Vancouver and Whistler) and the main media centre. "It's very exciting," said Quigley, an employee of McDonald's for 25 years. "I can't wait, Teresa and I both can't wait." Desjardins described the impending trip as a dream come true, noting the adventure will be made all the more special because she will be going with Quigley, her friend of 18 years. "This is going to be the time of my life," said Desjardins. "It's hard to put into words how excited I am. It just can't come fast enough." To select members for the Olympic crew, McDonald's stores across Canada were painstakingly tested over a five-month period to see which stores practiced the greatest teamwork and offered the best customer service. Mystery shoppers were utilized for this purpose, entering each McDonald's with a mental checklist that needed to be met for the store to be dubbed No. 1. "It was always a different person," said Desjardins. "It's a customer that we don't know that comes in and rates us completely on our service. They send in a form that rates everything from the time they pull up to our speaker to the time they leave, the whole environment of the store, stuff like that." In the end the 227 Cross Ave., store Desjardins works at was judged to be one of these exceptional stores along with Quigley's Wal-Mart McDonald's. As Desjardins and Quigley managed these stores, it was decided they would represent McDonald's at the Olympics. "It's almost like we're the best of the best, serving the best of the best," said Quigley of her upcoming Vancouver obligations. "I take great pride in working at McDonald's and I'm honoured to represent my local restaurant and country as a member of the Olympic Champion Crew." While Quigley and Desjardins will be working during some of their odyssey, food service will not dominate all of their time in Vancouver. The pair will attend a select Olympic event and participate in recreational, sightseeing and cultural activities. As far as their secret to success is concerned, Desjardins said they didn't really have one. "I just treated every customer as an individual person and tried to make them go away from here happy," she said. ERIC RIEHL / SPECIAL TO THE BEAVER TEAMWORK: Volunteers for Kelley's Angels -- (left to right) Ashley Pennycook, Dawn Mortimer, Pam Bond and Christine Tonkens -- spray a car with the help of Oakville Firefighter John Nethery, and his firetruck's hose on Sunday. The car wash raised $1,975.68 for the Underwear Affair fundraising walk/run for cancers below the waist on Aug. 29, which benefits North York General Hospital. Kelley's Angel's, named in honour of Kelley Pennycook, who has stage 4 colon cancer, has raised more than $12,000 for the event to date.