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* | us and everyone we met in our endeavors. anxieti_eds. Your personal knowledge of the Most importantly you listen! You respected area and expertise were very reassuring to § s * [ â€"ine pl-icg we hzliany set as Oppofgd to _ us. Thank you for your sensitivity to our _ During our quest for the perfect home, your _ Without your perseverance and the expert f trying to persuade us to spend more. special needs. s alesperson‘s . nlo v;ll 6 d‘%’e support of the Countrywide Realty You carefully spent the time to understand _ And, of course, you sold our house in SIX and experience fwa.s invaluable. We _ organization, we doubt if we would have appreciated the professionalism and came to ever found the home we did in the location i Only the best has been done. This brief note does not begin to express our thanks for helping us find our first great home. Your â€" confidence, patience and understanding put our anxieties at bay, and helped us to make what was obviously the right decision. ; importance. the salesperson‘s enthusiasm sparked our _ extremely grateful, g Your thoughtfulness was especially _ 1| jm yery satisfied with your _ interest. He educated us to the Oakville M.L. j appreciated. professionalism, experience and knowledge market and made us aware that purchasing a l FS of the Oakville market; and I will definitely bigger home was possible. This letter is in response to our recent f 1 Just a short note to thank you for helping out with my mom. She really needed to know that things were going well with the sale. Your call made her more confident that she wasn‘t doing anything wrong and gave her hope that the house will sell before Spring. Thanks for being so understanding. Sincerely, M A Just a few words from us to reâ€"iterate our appreciation for the work done on our behalf. ; You pride yourself in providing a quality service ... and rightfully so. You have spent countless hours researching the "right house," providing us with comparables and making appointments to fit our schedule regardless of the time or day. What I personally appreciated was your positive attitude and cordial manners with the rationale behind our final offer (which was somewhat unusual) rather than rejecting it ofthand. We always felt comfortable that you were representing our best interest and truly This was invaluable to me because of the constraints of my available time. Your respect of that is appreciated. I should also mention that your assistance in directing me toward a Mortgagee who could be creative with financing was of paramount be recommending your services to my family and friends. Thanks again. Warmest regards and continued success. S.J. Just a small token of appreciation for all your hard work, effort, and patience you have given us. As first time home buyers you knew exactly what we were looking for and you found us the perfect little gem (soon to be). We could not have done it without you! Many, many thanks again. A. B. Thank you again for your help in selling our house. As first time vendors, we had a lot of questions and concerns. You were great in responding to, and relieving all our days! WOW! We couldn‘t be happier or more satisfied with the service you provided to us. We would be pleased to recommend you and Countrywide to anyone looking to buy or sell a house. Recently with the help of your salesperson we purchased our second home in Oakville. We first met your salesperson through his telemarketing efforts. Expecting our first child we were not considering a move but Your salesperson was successful in renting our house when we had to leave the Oakville area for a two year period. Then, in what many considered a slow market, your salesperson listed and sold our house. His expertise in the Oakville market and advice throughout the negotiations were invaluable to us. Little did your salesperson know the biggest challenge was ahead ... finding a resale home that fulfilled all our needs. After four months of patiently looking, your salesperson‘s perseverance paid off. He found our dream house. Your salesperson‘s determination and practical reasoning convinced the vendors to accept the offer. His efficient dealings with both the bank and the Town of Oakville helped to quickly firm up the deal. Yours truly, J. S. trust their instinct and welcomed their suggestions. Yours salesperson had the ability to ascertain our needs and truly went that extra mile to accommodate our busy schedule. We refreshing to deal with such a professional. We are pleased to highly recommend your salesperson to anyone who is considering the buying or selling of real estate. Not only is she friendly, but has become a friend and for everything that she has done, we are experience dealing with your company. All dealings â€" booking showings, changes, paperwork, etc. were very well handled. We were most impressed with the knowledge, attitude and efforts of your salesperson. They were always available to respond to our concerns. They were up to date in terms of price changes, competitive listings, and response to showings. Promotion of the property (open houses, flyers, ads) was outstanding. When we were ready to purchase, their knowledge of the market, made finding the "perfect" house appear easy to us. We were very grateful for the tireless effort in helping us achieve our goals and have no hesitation in recommending your salesperson to anyone interested in selling or buying a home. Yours truly, J. T. we desired at the price we paid. For 4 long months, you managed to hang tough with us while we quandered between renting and buying. Despite all of this, you never lost your humor or faith in us. pP66L Hz; ‘uep ‘enreg ‘ajliny2e0 :‘ele}s3 |2OH â€" 12, A â€" working to satisfy our needs. Again, our sincere thanks. 3 h it ( D A D. M. fO‘(‘j"}“i {u;nlto be polite, pleasant, humour0ous _ our offer was on a charming home ano Ne PIYâ€" 3 ; and everything went like clockwork through My wife and I have recently had the _ ;, ; ,, Pesure workine whh you during .Shg?l(ljc ?ue requite thfij sertv;lces_t;)tf a[ reallt.olt' the closing and toâ€"date. e T j c l 1 in the future, we would not hesitate to enlis : : of desting wit your Real Eue .. uc anind .. en â€" Tou ad Controuite will be called upon ; we received deserves recognition. Your _ YOU® enthusiasm and assistance 1 am sure _ recommend him to our family and friends. or buying in the near futurlz. f slespers vervy : in the house would not have sold within three Sincerel yE S | g sulesperson was very astute in ascertalning _ _2 7 s ind nor hesitate to refor you td Y, Yours truly, | . and understanding our needs and thereafter i buying ‘or selling in the: Oakville J.G. R.P. went out of his way to find and show us the areya ying € C1 right type of property. His knowledge of § : p;:st s;ih[c)s in tlljle greayenabled us to %nuke On behalf of both Neil and myself, thanks â€" Geoff and I were very happy with the way We‘d like to thank you for your excellent Al â€" comparisons regarding the potential resale you did a great job! z')o‘]‘( !fimdle‘é the sale of l°1“r. house in _ representation in the selling Of Our first ‘ of houses in the Oakville area. Sincerely (and fondly), akvilie, and you gave us fhe Impless!0n _ __nome and the purchase of our second. Your 3 Whenever we had concerns regarding a M. N that nothing was too much trouble regarding service, flexibility and experienced advice property, your salesperson always took the the numerous questions and requests that we _ 3y agded up to a smooth transition. Even in initiative to provide us with information that had. This is important to me. I could call those somewhat "hairy" few days, we relied we required in order to make a decision The purpose of my letter is to let you know _ them at any time and I was never considered _ on you heavily and your support Was EF | without seeing the proposal and your _ hOw pleased my wife and I are with your _ a pofhecs They always gave me their full calming and confident = | _ salesperson‘s insight into its future effect on __ Salesperson‘s performance in the sale of our _ attention and personal service, I haven‘t had.. ____(| _ . .0. .. § the area, we might not have purchased house in Oakville. They effectively _ this before, so it made my selling my o o ho â€" FI Both my wife and I feel that your _ Drospected the area prior to our house . tfownhouse pleasurable. I have told my duls; salesperson‘s attitude, knowledge and _ COMing on the market. Over the period of _ friends about this hardâ€"working team and _ R. L understanding prior to and even after the _ time the house was vacant, your salesperson _ Will always refer friends, relatives, etc. purchase of the property, exemplify what we did a wonderful job in taking care of it and _ Thanks again for giving me the very best of We would like to take this time to drop you feel people in the real estate business should was excellent in keeping up a good flow of _ your office. a note with respect to one of n gur communication. His work was noted by our ML P * 2 f j f neighbours salespeople. We would have no .1eserv:.1uons in 3 3 P.S.; P%ease use me as a reference if ever Given the very difficult economic times and § xgcomrnep(?mg ol lsali§pe1§gn‘ and needed! the fact that we had never dealt with real h(‘)’r‘;g“yw’ e to anyone looking for a new _ R.K. estate agents in the past, we were Yours'tmly Your salespex:son found us the house we apprehenswq whex} we were requgred to sell E $ Our house in Oakville was listed with your wanted at a price we could gftor_d. She spent our house this spring. We met with several LC. company six weeks ago and we have just __ months working with us to find just the right â€" agents, but you‘re maximum exposure i accepted an offer. property. Never was she too busy to take our approach and extensive knowledge of the I just wanted you to know how happy and _ We are writing to express our appreciation _ Call or to show us another house. She knew Oakville market led us to list with satisfied I am to have had you working with _ for the excellent work and effort of your _ °Xactly what we were looking for and Countrywide. | : me; and aiding me to a very satisfactory listing salesperson in selling our housé and watched every new listing that came on the Your salesperson delivered on the marketing purchase. giving us advice relative to listing price. marke.t. * program and despite the sluggish rgal estate Your patience and perseverance were _ We. also wish to thank your selling _ Sh¢ is friendly, honest, sincere and _ market sold our home for 98% of its listing definitely tested, and I soon realized that _ salesperson for their excellent work in extremely knowledgeable of the Oakville . price in 20 days! Also, your extensive your professional conduct and personable bringing in the offer to purchase and area. She alwz'iys held our best interest and contacts greatly assisted us in acquiring a nature was very refreshing to work with. _ working hard to get us an acceptable offer. that of our son‘s as the highest priority. new home, : Because of your intuitive nature, yOUu very _ yours gincerely, Over the years, we have dealt with _ Once again we would like to personally thank quickly tuned in to what I was looking for. R. H. numerous real estate agents and find it your salesperson and the support staff at Countrywide. T. S. When you work very hard to do the best for customers and clients, it‘s nice to know you‘re succeeding. Above is a sampling from many of such letters* we have received. When it comes to selling or buying a home we invite you to become one of our valued clients and/or customers. * Dale Athay* e David Barrett* «e Manuela Coelho* e Dan Cooper** * Heather Fenton* * Irene Ferri* « Dave Fletcher* * Ken Forbes* e Mary Kelly « Jean Kennedy* * Pat Knox** * Jenny Kotulak* * Stacy Peereboom* e Paul McCuaig*e Gail Moreau* * Nigel Melhuish* « Jeff Pearcy* * Lloyd Phinney*» Todd Pilatzke* * Ed Punkris* « Doug Rempel* « Catherine Smith* e Russell Smith* * June Smith* *Original letters are on file in our office and may be viewed on request. *Sales Representative **Associate Broker ***Broker f@\ B §6 o o Countrywide Town Centre Realty Inc. 280 North Service Road West, Oalville Ontario LGM 2S2â€" § _ NV e HARVEY ALLAN GOODBRAND*** BAIN*** i Independent Member Broker NeWs dn ol t ol ied 5 id s on ind l ns 1 mt itc ts Pb d iX Wlb is 2 m