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Vol. 14 No. 24 Serving The District PS 00.5 971, aD June 1, ayghrutac np af eh SCHREIBER DIVISION PLANS CUSTOMER SERVICE CENTRE Canadian Pacific plans to establish a customer service centre on its Schreiber Division, to give round-the-clock service to customers in the area from Cartier, Ontario to Thunder Bay. The company already has customer service centres operating successfully on its Toronto, London, Sud- bury and Smith Falls divisions in Ontario, and in eight other centres across the country. The customer service centre is an action-oriented system that ties together a toll-free telephone net- work available 24 hours a day, seven days a week, telecommunications circuits, data processing equip- ment and mobile supervisors into a single service group. An application dealing with the introduction of improved customer service on the Schreiber Division has been filed with the Canadian Transport Commis=- sion in Ottawa. Aft the same time, elected repre- 'sentatives in the provincial legislature and the fed- eral parliament as well as municipal officials, are being informed of the plan. The proposed centre will be located in the exist- "ing customer service centre at Sudbury and will serve customers of CP Rail, CP Air, CP Ships, CP Express, CP Telecommunications and CP Hotels. The staff of specially trained personnel in the centre will be augmented by a team of five trained mobile supervisors who will travel assigned routes throughout the area assisting customers in obtaining information and assuring that the proper services are being provided. In addition to direct contact with mobile super- visors, customers throughout the division will be as - close as the telephone to the customer service centre continued page 4 ....... COUNCIL QUOTES cuzsior 3 ves = iD Town Council met in regular session on Tuesday. evening. Minutes were adopted as read. Council requested Ontario Hydro to consider i in- stallation of Municipal Hydro distribution system on Lakeview Drive. hs Tenders were received from Aubrey Boutilier for various cement works, sidwalks, and' babi and kd bid was accepted. The Ontario Municipal eros i will da a convention in Toronto lpr i ond. to 25th. Approval was received for 1971 Residential Property ty Tax Reduction which will amoutit to $57. 30 per res=- idential unit, maximum; Flas compared fo-354, 20 in. 1970. ful 101 1s2 pH 8117 wen Erie and Superior Co munities Project will, seakrto examine the effectiveness of pollution control: legis=> lation in these municipalities. :shermace Bay! wds,i noe selected as one of ten communities in whichiresegrch: will be conducted. Twosrepresentdtivesawiltbe in Terrace Bay between Jufie<14th andiduly 31st; eduring which time they will atfenipt to-asséss-pollution probit lems in Terrace Bay. 2x0] ioinuM TSRI of The Building Inspector reported | permits issued for x two garages, basement alterations, a back, pore h and three new houses. . ni seos1oni on ad iw sedi The Police Report read in part = one person convicte on the Food and Drug Act and sentenced fo jail for nine- months; four magadzife' Ydldémett asked to teave town for lack of license; 'THe S&pardfe > Sic hoo! WalFk- a-thon had been patrolled for safety. pslice 'Chigr J. Doyle had attended a Pol icd Chiefs Cohvention in Marathon, and also lectifed 'in' Schreiber! LER Lo Reeve Cavanaugh reported on'the success of the Mayors and Reeves Converition Fe Yad recently atten~ ded in North Bay. ile E M Sa "contirbed f poge 2 ip. ot oil